Team-fixing kits for first-time managers
Takes three minutes. No email needed for the result.
Find out what your team isn't saying1 / 8
What is actually in a kit
You already know what trust is. What you need on the day is the next line. This is the first page of the Trust Kit, as it is.
Open the preview“Thanks for making time. This hour is about how we work together, not about any one project. I am going to go first on everything, so nobody has to be brave before I am.”
“Here is something I got wrong in the last month, and what it cost us.”
→ Pick something real and specific. The room is reading whether you mean it.
“Now, in pairs. Two minutes each. One thing you would do differently if you could redo last month.”
→ Pairs, not the whole room. Trust is built at two, then scaled.
+ 9 more steps, locked
Example stories, until real pilots replace them
“I had run retros for a year and nobody said anything real. The script told me to go first. That was the whole difference.”
Product team, 9 people, fintech
Engineering manager, first year in the role
Same nine questions, four weeks apart.
Marketing team, 6 people, agency
“We found four things that nobody owned. Two of them were the reason we kept missing launches.”
Team lead, 2 years managing
Support team, 14 people, SaaS
“The 1:1 format was the right call. I would have forced a group session and made it worse.”
Head of support
Would rather someone else ran it?
One practitioner scopes the need with you, designs the sessions for your team, runs them, and writes the final report. Virtual or on site.
How custom work goesShort reads
5 min · Trust
Silence in a room is data. Here is how to read it before you try to fix it.
4 min · Clarity
Ask your team what the three most important things are this month. Count the different answers.
6 min · Conflict
It is almost never about them. It is about a working rule the team never wrote down.