Product team, 9 people, fintech · Trust Kit
“I had run retros for a year and nobody said anything real. The script told me to go first. That was the whole difference.”
Engineering manager, first year in the role
Trust score, 4 weeks2.4 → 3.9 / 5
Stories
What changed, in numbers and in words.
Every kit ends with the same survey it started with. These are the scores teams agreed to share.
Example stories, until real pilots replace them
Marketing team, 6 people, agency · Clarity Kit
“We found four things that nobody owned. Two of them were the reason we kept missing launches.”
Team lead, 2 years managing
Clarity score, 4 weeks2.1 → 4.2 / 5
Support team, 14 people, SaaS · Conflict Kit
“The 1:1 format was the right call. I would have forced a group session and made it worse.”
Head of support
Conflict score, 4 weeks2.7 → 3.6 / 5